NOTHING LESS THAN PERFECT
It is rare that I find myself writing a letter complementing services received to anyone, or any company for that matter. However I feel compelled to express my delight and profound appreciation for everything both you personally, and your support team have done over the past couple of years to make working with you an absolute joy!
In a time when everyone is complaining about bad service and having to complain to get anything done, you and your team are shining examples of what true customer service should be like! The Realty business is all about customer service and means much more than just answering the phone and showing up to show a property.
I have to say that both you and your team go way beyond any experience I have ever had in the purchase and sale of any property and I have been involved in several over the past eight years.
When we first met you took the time to get to know exactly what my wants and needs were without rushing me or interrupting our initial meeting to take calls from other clients. You made me feel not like your only client but your favorite client, from that first day when I made the decision to invest in property in Vancouver and right through the sale of that same property a little over two years later.
Your follow through was nothing less than perfect, always returning my calls, answering questions and finding information quickly and getting back to me. Your patience, humor, thorough knowledge of the real estate market, willingness to get answers quickly and response time was outstanding!
If asked what words I would use to describe my experience working with you… I would have to include; honesty, integrity, perseverance, caring, tenacity, fun, enjoyable and of course professional, just to list a few. I’m sure I could go on and on, but the most important two words seem almost inadequate at best, to express my overall feelings at having worked with you and your team – THANK YOU!
If anyone was considering working with you I would eagerly tell them – If you are looking for a detail oriented person that goes beyond the extra mile to get things done right, communicates easily and effectively then do yourself a favor and work with Amalia Liapis!
Hisham Sahom, Pharmacist